WaveXchange ("WaveXchange") is committed to protecting your privacy and providing you with a positive experience on our website and in using our products and services ("Services").

Collection of Your Personal Information

We may collect data, including personal information, about you as you use our website and Services and interact with us. "Personal information" is any information that can be used to identify an individual, and may include name, address, email address, phone number, login information (account number, password), marketing preferences, social media account information, or payment card number. If we link other data with your personal information, we will treat that linked data as personal information. WaveXchange is the controller of your Personal Data as described in this Privacy Statement, unless expressly specified otherwise.

We collect personal information for a variety of reasons, such as:

  • Visit our website that display or link to this Privacy Statement;
  • Visit our offices;
  • Receive communications from us, including emails, phone calls or texts;
  • Processing your order, including payment transactions;
  • Creating an account;
  • Providing customer service;
  • Use our cloud products and services as an authorized user where we act as a controller of your Personal Data;
  • Register for, attend and/or otherwise take part in our events, webinars or contests.

We also host WaveXchange Marketplace, which is an online marketplace for on-demand telecommunication services that run on the WaveXchange platform and that may be provided by us or by third parties. When applications are provided by us and the application links to this Privacy Statement, this Privacy Statement applies. When applications are provided by third parties, the privacy statement of the third party applies and this Privacy Statement does not apply. Our website is not directed at children. We do not knowingly collect Personal Data from children under the age of 16.

How We Use Your Personal Data

We may use your personal information for the purposes of operating our business, delivering, improving, and customizing our website and Solutions, and for other legitimate purposes permitted by applicable law. Some of the ways we may use personal information include: Providing and personalizing websites, newsletters and other communications. Delivering Services you have requested. Analyzing, supporting, and improving our Services, and providing necessary functionality. Managing payments, handling contracts and user support requests. Where we need to collect and process Personal Data by law, or under a contract we have entered into with you, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you.

Sharing Your Personal Information

We may share your personal information with third parties for the purposes of operating our business, delivering, improving, and customizing our Services, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise with your consent. Specifically in relation to the WaveXchange Marketplace, with our third party partners who may contact you regarding their products or services

Security and Retention of Your Personal Information

We intend to treat your personal information securely in accordance with this Privacy Statement. WaveXchange has safeguards designed to protect your personal information from unauthorized access, use, or disclosure. The Internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal information you provide to us. WaveXchange will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.

Changes or Updates to this Privacy Statement

We will update this Privacy Statement from time to time to reflect changes in our practices, technologies, legal requirements and other factors If we modify our Privacy Statement, we will post the revised version here, with an updated revision date. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our website or by contacting you using the email address you provided. We encourage you to periodically review this Privacy Statement to stay informed about our collection, how we use and sharing of your Personal Data.

How to Contact Us

To exercise your rights regarding your Personal Data, or if you have questions regarding this Privacy Statement or our privacy practices please email us at privacy@waveXchange.net

The WaveXchange Privacy Statement was updated on April 12, 2019.